Robinson Home Services - Frequently Asked Questions

Last Edited: August 9th, 2017

Customers / Orderers:

Do you provide one time lawn service?

Yes we do! On Robinson Home Services, you can get lawn service done and there is no service contract required!

Do you provide weekly/bi-weekly lawn mowing and/or other periodic service(s)?

Yes we do! When you have a Robinson Home Services Premium Service Account, you will be able to use our Automatic Service Feature which allows you to setup your account to automatically order services to a schedule you can set yourself. You can set up Automatic Service for any period of time you would like (for example weekly, monthly, daily, and even custom time periods).

What is a Customer Account / Premium Service Account?

After ordering on Robinson Home Services you will be given the option of registering for a Premium Service Account (Also Known As a Customer Account). Premium Accounts are special accounts that give you access to the latest and most exclusive features Robinson Home Services has to offer such as Automatic Service ordering, and two-click ordering to same a few. It's an awesome feature of Robinson Home Services and is perfect for people who want to keep their homes and property looking great!

When do you charge me for service?

We only charge you once you (or we) have determined that the service you have ordered has been completed.

Workers:

Do you provide the equipment?

You will have to have your own equipment.

How will I get to the jobs?

You will need your own car or way to get to the different jobs

How many jobs do I have to do?

You can do as many (or a few) jobs as you like, it's all up to you!

How do I get paid?

You get paid by the site via your debit card.

Do I have to do a certain route?

Not on Robinson Home Services! Here you can choose whatever jobs you like, it's up to you!

I do not have a vehicle. Can I still work?

Yes you can. You can also sort through the jobs by location. Search for jobs within walking distance that you can get to without the need for a vehicle.

When do I get paid?

After you complete a job, your money you earned will be sent to your account on our website. You are able to transfer your money to your debit card at anytime. The money will be available to you on your debit card within a maximum of 5 business days from the day you transfered to your debit card.

How do I see the jobs?

In order for you to be able to see the jobs and start working you will need to make a worker account. Head to over to our home page at https://www.robinsonhomeservices.com and click the button labeled "Work". Then fill out the form to sign up!

Why do I have to go through a background check?

We do background checks on potential workers in order to ensure the safety of our customers and the general public. Once you pass the background check you will be able to start working on Robinson Home Services. Our background check company is Accurate Background. You can find more information about Accurate Background at https://accuratebackground.com .

How much do I make per job?

The amount of money you make varies depending on the job you select. The amount of money you make for each job is labeled on each job on the job wall so you will always know how much money you will make before you accept a job. You can even sort the available jobs by price so you can make the most money possible!

How must time do I have to get to the jobs?

You will be given a window of 25 minutes to get to your job after accepting it, but you can always get an additional 5 minutes of time if needed on the job info page. Some jobs give you more time and will be clearly labeled on the website so keep your eye out for them.

What if I run out of time to get to the job?

The job will be relisted to the site. A good strategy is to make sure that you only accept jobs on the site that are in areas that you will be able to get to within 25 minutes or less.

Why do you need my debit card?

We only use your debit card for paying money to you when you complete a job. We use the payment company Stripe for payments. You can find more information about Stripe at https://stripe.com .

What do you mean I am my own boss?

On our website you will be working as an independent contractor which means that you are not an employee of Robinson Home Services. You effectively are working for yourself but are able to find jobs to do through our website.

Photo Reviewers:

Why do you need my debit card?

We only use your debit card for paying money to you when you complete a job. We use the payment company Stripe for payments. You can find more information about Stripe at https://stripe.com .

How many jobs do I have to do?

You can do as many (or a few) jobs as you like, it's all up to you!

How do I get paid?

You get paid by the site via your debit card.

We hope this information gives you a idea of how our site works. If you have any more questions please send us an email at robinsonhomeservicesteam@gmail.com or call us at 908-818-8162. Thank you and have a great day!

What are you waiting for?